Help Center

Help Center

Frequently Asked Questions

When will I receive my order?

Can I expedite my order for faster shipping?

What do I do if my package is missing/ damaged?

What shipping carrier does Foy use?

Where does Foy ship to?

Do you ship to P.O. boxes?

Can I change or modify my order?

Can I cancel my order?

Can I return my order?

Can I exchange my product?

How can I check the status of my order?

I have not received an order confirmation, what should I do?

My package is stuck and tracking shows no movement, what do I do?

How can I find out more information about a product?

Do I have to set up an account to place an order?

What measures does Foy take to promote sustainability?

When do the plants ship?

How do I know the plants will arrive in a great condition?